[Resolved] OneAssist Consumer Solutions — Cancel one assist & refund my money rs - 1299 asap

umesh

from Delhi, Delhi

Address:

New Delhi, Delhi, 110093

I received sms from kotak bank today that rs-1299/- deducted from my credit card to one assist membership fee. Kotak customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back.

Please deactivate and refund my money asap
A transaction of rs.1299 has been done on your kotak credit card no. Xx2226 at oneassist on 11-jul-2017.
Name:umesh khiwal
Date of incident : 11/07/2017
Hdfc credit card no. Xx2226
Mobile no: [protected]
Oneassist relationship number : 2359645

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Aug 24, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

OneAssist Consumer Solutions Customer Care's response Dear Umesh,

Greetings from OneAssist..!

As per our records, we can see that you have raised a claim for Card Misuse on 11th July, 2017. Hence, we won't be able to take the Cancellation request.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,
Deepali
Team OneAssist

Jul 12, 2017

Updated by umesh why u r not cancell

Jul 12, 2017

Updated by umesh u r dedute my money from my credit card any information

Jul 12, 2017

Updated by umesh Miss use of Credit card
[protected][protected]---
Name : umesh kumar
phone number : [protected]
kotak credit Card no. [protected]

From my mentioned card transaction of 19900/- amount is made on 11th july 2017 time 18:27 at payzapp, which is not done by me.

Kindly credit the amount which is deducted from my AC and also confirm from where and who has deducted the amount from my card.

Your prompt response will be highly appropriated.

Thank You..

Jul 12, 2017

Updated by umesh A Transaction of Rs.1299 has been done on your Kotak Credit Card No.xx2226 at ONEASSIST on 11-Jul-2017. The available Credit Limit in your Card Account is Rs.52701

Jul 12, 2017

Updated by umesh A Transaction of Rs.19900 has been done on your Kotak Credit Card No.xx2226 at PayZapp on 11-Jul-2017. The available Credit Limit in your Card Account is Rs.32801.

[Resolved] OneAssist Consumer Solutions — Cancel one assist & refund my money rs - 1299 asap

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