[Resolved] OneAssist Consumer Solutions — cancel request | |||
Hello assist plan team, I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist plan. Without my permission. Now, i would like to know, how would you able to process without my permission? Now, want you to cancel and deducted amount to be refunded asap. Also, i have sent stop request via sms on 05th nov 2018 but still i have received the one assist plan wallet? Why? Name: madhuri gundeti Mobile number : [protected] Date of incident : 15/11/2018 Hdfc credit card no. Xx8304 Email : [protected]@rediffmail.com Relationship number : 5676716 Was this information helpful? | |||
Dec 17, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 OneAssist Consumer Solutions Customer Care's response Dear Madhuri, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3727048. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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