[Resolved]  OneAssist Consumer Solutions — cancellation and refund

Address:Wardha, Maharashtra, 442302
Website:oneassist.in

One assist plan — cancellation and refund

I received sms from icici bank that rs-1299/- deducted from my debit card to one assist plan on 03/04/2017 and rs. 1399/- on 03/04/2018. Without my permission.. I also got a msg and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 03/04/2017 and 03/04/2018
Icici bank acc no.[protected]

Otherwise i'll complain about this to consumer court
Was this information helpful?
No (0)
Yes (0)
May 5, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist.
Complaint comments 

Comments

Hi,
I am an HDFC bank credit card holder. I recently received a mail regarding one Assist Membership renewal and that it is auto renewal. I am NOT INTERESTED in the One Assist card protection service anymore. So, cancel the membership and DO NOT RENEW or debit any amount from my card.

Name: Vanakanniga
One assist ID: [protected]

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information