[Resolved] OneAssist Consumer Solutions — cancellation of my one assist membership

Albin K J

from Bengaluru, Karnataka

Address:

Thrissur, Kerala, 680684

My enhanced wa privilege single plan is activated on 4 dec 2018. I am not interested in this plan anymore and want to cancel it.

Also, i would like to get a refund of the membership amount which was charged from my icici bank account without my knowledge.

Amount deducted from my account was 1899/-.

Kindly refund it as soon as possible as it was charged without any consent. Given below are the details of membership.

Plan name: enhanced wa privilege single plan
Relationship no: 5837917
Membership id : [protected]
Name: albin k j

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Jan 13, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

OneAssist Consumer Solutions Customer Care's response Dear Albin,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3796127. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.