[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership and fee refund | |||
Dear oneassist teamv I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. Also such use of my card by the company is really a criminal act. Please deactivate and refund my money asap Date of incident : 24 oct 2017 Oneassist membership id: [protected] Regards Sumit Was this information helpful? | |||
Nov 6, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2482332 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Email [protected]@gmail.com
Mobile - [protected].
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are sorry to inform you that was claim was closed by the Insurance Company due to Document Pendency.
You must upload the documents within 15 days.
We allow a 6 day grace period but since this was exceeded, we had to close the service request.
Hope your query is addressed.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.