[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |
I received sms from hdfc bank today that rs-1899/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Lease deactivate and refund my money asap Name: subhasree biswas Date of incident : 3/01/2018 Mobile no: [protected] Email : [protected]@gmail.com Oneassist relationship number : 915139 Was this information helpful? | |
Feb 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 OneAssist Consumer Solutions Customer Care's response Dear Subhasree, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Request you deactivate my membership and refund the money as soon as possible.
Details:
Relationship No : 1575412
Membership Id: [protected]
date :[protected]
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2747876 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist