[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.61/- from my credit card number ending with 4965 without my concern on date:16/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.61/- Oneassist relationship number : one assist mfee Name :- aditya prakash Mobile no. :- [[protected] Credit card number ending :- 4965 Was this information helpful? | |||
Mar 24, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 OneAssist Consumer Solutions Customer Care's response Dear Aditya, Greetings from OneAssist! We regret the inconvenience caused to you. We have forwarded your case to the concerned team for cancellation procedure. They will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Feb 21, 2019 OneAssist Consumer Solutions Customer Care's response Dear Aditya, Greetings from OneAssist! As per the telephonic conversation. Your membership cancellation is processed vide service request number 3997844. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Please refund my amount back
My relationship number is 3813781