[Resolved] OneAssist Consumer Solutions — cancellation of one assist plan | |
I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 13/02/18. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected] but they sad already activated not able to refund full amount.1st msg i'm received on 7th from that day itself calling for cancellation but that team said not able to view your account call back after 48 hours. Please deactivate and refund my full amount asap Hdfc credit card no. Xx8587 Relationship no"3804465 Ph [protected]. Mail i'd. [protected]@rediffmail.com Was this information helpful? | |
Mar 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 OneAssist Consumer Solutions Customer Care's response Dear Mr. Sureka, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2871757 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist . | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
So pls take this issue seriously and don't disclose customer contact number to others...I don't know how they get my contact number.