[Resolved] OneAssist Consumer Solutions — Claim status | |||
Hi, I have applied for the mobile claim on 25th of may. While taking the insurance policy the company executive promised to provide the service handset during the repairing period. But when i applied for claim they said they don't provide the service handset. Upon my explanation they agreed to provide the same. But it has been 20+ days i didn't received either service handset or they didn't repaired my mobile These people are harressing the cuatomers My claim id is 2011148. When the customercare executive's don't have any information.. Whats is the need of maintaining them? Hope so atleast they will slove now. Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dinesh, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We have forwarded your details to our team and they will get in touch with you shortly for the same. Regards, Deepika Team OneAssist Verified Support Jun 20, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dinesh, Greetings from OneAssist...! We have shared the status over the call regarding your handset delivery. We are following up on your case, requesting you to allow us sometime. Regards, Deepika Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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