[Resolved]  OneAssist Consumer Solutions — credit card emi deduction

Hello

I received statement from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. Any such kind of information discussed with me at the time of credit card issuance. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Please dont do this at next time

Please deactivate and refund my money asap
Name: prem kumar t
Date of incident : 21/12/2017
Hdfc credit card no. Xx2881
Mobile no: [protected]
Email : prem. [protected]@gmail.com

Details
21/12/2017 one assist mfee emi 1399 dr
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Jan 27, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Prem,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2701122 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
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