[Resolved] OneAssist Consumer Solutions — deactivate membership and request refund of money | |
Received sms from axis bank today that rs-1399/- deducted from my debit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and who the hell are you to care about me.. I want my money back. Dont dare again to do this. Please deactivate and refund my money asap Name: madugula madhuri Date of incident : 25/04/2017 Mobile no: [protected] Email : [protected]@gmail.com Was this information helpful? | |
Jun 12, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Madhuri, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist Verified Support May 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Madhuri, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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