[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |
Hello there I received sms from hdfcbank that rs-1799/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. Lastyear also i requested you to cancel the plan but you didn't cancel it till now.. Now again i received renewal msg about charging rupees1799 for one assist plan. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 26/7/2017 Kotak credit card no. Xx0468 Oneassist relationship number : 1159227 Mobile number:[protected] Email id:p. [protected]@gmail.com Was this information helpful? | |
Sep 8, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ravindra, Greetings from OneAssist...! We deeply regret the inconvenience caused to you. As per your request, the plan has been cancelled vide Service Request number 2214201 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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