[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |||
Hi, I'm using hdfc credit card. Without any intimation you have deducted the amount of 1399 from my credit card. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same. Please deactivate and refund my money asap Deducted date : 30th november 2017 Name : jithu k Hdfc credit card no. Xx7723 Oneassist relationship number : 646635 Email id: [protected]@gmail.com Was this information helpful? | |||
Jan 3, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Nov 23, 2017 Deegwal's response My name is mohan lal.My registered mob.no.is [protected].I got statement from hdfc bank for the month of nov.2017 but unfortunately wrongly debited Of Rs.1899/-without information.So, requesting you that kindly add back my money of rs1899/- and cancel this plan ASAP. Verified Support Dec 01, 2017 OneAssist Consumer Solutions Customer Care's response Dear Jithu, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2615616 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist . | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
So, requesting you that kindly add back my money of rs1899/- and cancel this plan ASAP.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2616225 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.