[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |||
I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act. Please deactivate and refund my money asap Date of incident : 16.13hrs. 18 dec 2017 Icici credit card no.5xxx2001 Was this information helpful? | |||
Jan 18, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 OneAssist Consumer Solutions Customer Care's response Dear Trishna, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Kindly refund my amount because I do not want to continue with the subscription.
I have tried to call your customer care 100 times but there is no support from them
Stop defrauding your customers this way!
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2673401 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist .