[Resolved] OneAssist Consumer Solutions — Deactivation and refund amount

johnchacko87

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 400059
Website:	www.oneassist.in

Hello there

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. How log have you been doing this from my credit card!! Just because i am not using my credit card much recently i came to know about this fraud. I want my money back what ever you have taken from me till date. Dont dare again to do this.

Please deactivate and refund my money asap

Name: john chacko
Date of incident : 16/06/2017
Hdfc credit card no. Xx0963
Mobile no: [protected]
Email : [protected]@gmail.com

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

OneAssist Consumer Solutions Customer Care's response Dear John,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2088091 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)