[Resolved]  OneAssist Consumer Solutions — deduction of amount 1899 rupees

I got a call from icici bank mumbai. He did not ask me for the activation of service just gave me the information about the service they provide. They have all information regarding my address proof and they deduct the amount of rs 1899 from my account without my permission.

I got a message my relationship no. Is 5323140

I dont need this service please refund my amount and deactivate the service.

My mail id is bhardwaj. [protected]@gmail.com
My debit card number ends with 3759
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Sep 29, 2018
Complaint marked as Resolved 
My problem is not reaolved and u mark is at resolved ??
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Sep 29, 2018
Updated by Tripti Bhardwaj
My complained is not resolved, someone named rahul call me from icici bank mumbai and he required all my information over the card and also an reversal otp and need a bank account with the amount pf rs 1000 minimum
Verified Support
Oct 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Tripti,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3596676. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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