[Resolved]  OneAssist Consumer Solutions — Delaying for delivering my device for more than 90 days *

Address:	Hyderabad, Andhra Pradesh, 505102
Website:	oneassist.in

Hi i'm shanigaram kartheek
Here my claim number sr#1790392
My relation number 1705462

I have purchased redmi note4 mobile device on 9th feb 2017, so i purchased oneassist mobile insurance as well.

Accidentally my phone fell down from 2 feet height and screen was broken so i tried to claim my insurance via oneassist.. So i raised request..
They have picked my device on feb 19 2017. And they promised me that they will deliver my mobile device within 25-30 days.. Which took more than 45 days to deliver.. Before deliver they told me that they will check all my device is perfect or not.. So i trusted them.. But when i received my device i cross checked my device..in that there is no backlence (Glass) on camera, which was there when i gave my device to oneassist..

So i complained about it to them and they repicked my device on 24th april2017.. And promised me device will be deliver within 10-12 days.. But still i didnt received yet which is 52nd day today.. I warned them them regarding this.."if i dont receive my device with in the time i'll put a case against oneassist." they not even cared about it i guess.. Because i said this for 4, 5 times with them

They called me about delivering my device it will be done on 4thjune2017.. But today is 11june 2017 which not happend yet..

I'm wondering about their promising the days of pickup and delivering of my phone which they are not doing.. And i extremely wondered, i dont think they consider the word of putting a case against one assist in consumer court..

Just because of lacking my phone i'm loosing all job related calls.. And they also not offered me any courtesy handset to use..

I'm totally disappointed.. And i'm strongly mentioning the people.. Not to take this # insurance policy..