[Resolved]  OneAssist Consumer Solutions — fraud one assist

Hdfc Bank — stop one assist

1 Review
Kolkata, Kolkata District, West Bengal, India
osmanghani123 on May 14, 2019 Mark as Resolved
Account/Customer ID: 67424863
Registered Contact Details/Email ID: [protected]

Same happens with me, HDFC agent told me its life time free credit card then only I have applied for the credit card, I didn't ask for ONE ASSIST MFEE so how can you deduct Rs, 1399/- without my consent from my card.

better you refund my money Rs.1399/- which has been deducted from my card on 10, may, 2019 immediately and cancel this subscription or plan from my card, I don't need it, this is a completely fraudulent transaction.

Card no last 0230

Mobile No. [protected]

Email Id:- [protected]@gmail.com

After complaining about the above case, I got a call 5 minutes later asking for a credit card number.
When I gave the credit card number, they asked for EXPIRY DATE and also CVV Number. I suppose this is not right asking the customers their credit card details. The phone number I got a call from was [protected] .
I searched on google and it shows it is a ONE ASSIST helpline number.
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May 15, 2019
Complaint marked as Resolved 
I got a call from HDFC Customer care and said that they are initiating the refund. Thank you.!
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
May 15, 2019
Updated by osmanghani123
I got a call from HDFC Customer care and said that they are initiating the refund. Thank you.!
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