OneAssist Consumer Solutions — Insuranse mobile

Address:

Mumbai City, Maharashtra, 388120

Customer name
Pathan imrankhan
Address for correspondence*?
Limdi chowk, pathan wada, bakrol,
State*
Gujarat
City*
Anand
Pincode*
388120
Date of birth
01/08/1983
Mobile no.
[protected]
Alternate contact no.?
[protected]
Email-id*
[protected]@gmail.com
Occupation
Service

Make*?
Xiaomi
Model*?
Redmi note3 16gb sil
Purchase invoice no.?
[protected]
Handset purchase date
01/04/2016
Purchase invoice value
9999.0
Handset imei/serial no.
[protected]

Date of damage*
14/11/2016
Time of damage*
08:30 am
Type of damage*?
Physical damage
Place of damage*
On road — balasinor
Detailed description of incident*?
Mai balasinor service karta hu. subah mai apni duty par anand vakil, di. anand gujarat mai ja raha tha tab accidentally mera mobile hand se for gaya aur physically damaged ho gaya usme touch paid crack higayi hai aur mic mai fault ho gaya hai. mic ki vajah se phone mai sunai nahi deta. mai ne one assist ka insurance may 2016 mai ahemdabad bapunagar se liya tha
Is your device switched on?
No
Which part of your device is damaged?
Touch screen
Is your device's touchscreen working?
Yes

For an accidental or liquid damage claim, the following documents are required:

4 clear pictures of the damaged device as mentioned below:
Image of device's back panel - imei number should be visible if imei is printed on back panel
Image of damaged part of device
Image of the device with imei number displayed on the screen (to display imei on screen, press *#06#) - kindly do not upload the screenshot
Image of the sim tray or the device after removing the battery - imei number should be visible
Purchase invoice: duly signed & stamped by retailer - sign & stamp not required if device was purchased online (additional fee would be levied if purchase invoice is not submitted)
Government-issued id proof

Upload documents
Image of handset's back panel - imei number should be visible if imei is printed on back panel
Whatsapp image[protected] at 9.24.10 pm. jpeg
Government-issued id proof
Whatsapp image[protected] at 10.09.42 am. jpeg
Image of the handset with imei number displayed on the screen (to display imei on screen, press *#06#) - kindly do not upload the screenshot
Whatsapp image[protected] at 9.24.10 pm. jpeg
Purchase invoice: duly signed and stamped by retailer - sign & stamp not required if device was purchased online
Whatsapp image[protected] at 10.51.08 am. jpeg
Additional fee would be levied if purchase invoice is not submitted
Image of damaged part of handset
Whatsapp image[protected] at 9.24.35 pm (1). jpeg
Image of the sim tray or the device after removing the battery - imei number should be visible
Whatsapp image[protected] at 9.24.10 pm. jpeg