[Resolved]  OneAssist Consumer Solutions — membership fee

Address:Shimla, Himachal Pradesh, 171006
Website:One assist

Nov 17 2018
Dear sir/madam,

I'm using hdfc credit card. I was surprised to receive a message of credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 08 november 2018.

I never excepted this from hdfc bank.

Kindly cancel this plan and request you to refund the amount of rs 1899. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount or i will make a complaint on this for fraud transaction without customer information.

Regards
Ravinder kumar sharma
[protected]@gmail.com

Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist memberyou are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Hdfc bank one assist customer care o92976-07o27."
Rameshgupta[protected]

Nov 6, 2018
Cancel my one assist mef
Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 04 oct 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted a
Thanks and regards
Bharath
Mob no: [protected]
Hdfc one assist helpline number [protected].
Maruti dhole

Nov 5, 2018
Cancellation of one assist membership
Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and fou
I never excepted this from hdfc bank. First of all i was forcedcustomer's
Cancellation of one assist membership
Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 03 november 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount or i will make a complaint on this for fraud transaction without customer information.

Regards
Maruti dhole
[protected]
Ansina mariyay78567

Nov 3, 2018
Cancellation of one assist plan
Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist membership and refund my amount rs.2999/-
Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist membership and refund my amount rs.2999/-
8 for which i shall be highly obliged.

One assist helpline number[protected]
Yuvarajan5394

Nov 2, 2018
Unauthorized deduction from credit card account
Unauthorized deduction by one assist and hdfc bank without my permission.

An amount of 1399 was deducted from my new hdfc credit card, without my knowledge.
I want full refund for the amount debited as i am not at all interested in the services offered by you.

Below are the information you may require :

Name : yuvarajan p
Card ending : xxx5940
Amount charged : inr 1399
Contact number : [protected]

Wishing to get my refund as soon as possible.

Thank you
Supriyatripati09361

Nov 2, 2018
Withdrawal money without permission
Cancel the one assist services
Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist membership and refund my amount rs.2999/-
Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist membership and refund my amount rs.2999/-
Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

Milan kumar roy
Card holdercancellation of my one assist membership and refund my amount rs.2999/-
Sir,

Goodevening,

Hdfc bank (Credit card) have been debited rs.2999/- on dated.24/05/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money through credit card ending no.3008 for which i shall be highly obliged.

One assist helpline number [protected], without my concern on date 29/10/2018 which shows mfee for one assist.
I am not interested about this service and don't want this membership, so its a request that please cancel the membership and refund this debited amount of rs. 2999.00
If it happens again i will cancel my credit card.
This is totally unacceptable from hdfc bank.
Kindly refund my money.

Regards,
Samir vadera
Card no *4460.
Deduction on 29/10/2018
Mob no [protected].
Priyanka. Parab16

Oct 30, 2018
Cancellation of one assist membership
Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 26 oct 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount.

Thanks,
Priyanka parab

Mobile no: #
Credit card ending no: #
Deducted date 26/10/2018
Priyanka. Parab16

Oct 30, 2018
Cancellation of one assist membership
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 26 oct 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount.

Thanks,
Priyanka parab

Mobile no: #
Credit card ending no: #
Deducted date 26/10/2018


Vijaysekharsharma7873435

Oct 25, 2018
Cancellation of one assist membership
Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 04 oct 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount or i will make a complaint on this for fraud transaction without customer information.

Thanks and regards
Bharath
Mob no: [protected]
One assist helpline number [protected].
Manindra yarra

Oct 22, 2018
Hdfc credit card — cancellation of one assist membership
I am an hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9396 without any intimation and without my concern on date:19/10/2018. I am not at all interested in this service and don't want this membership anymore. So, please cancel the membership and refund this debited amount of rs.1399/- as soon as earliest to my account.

My name: y manindra babu

Credit card ending number: 9396
Aswani. Akkim

Oct 21, 2018
Cancellation of one assist mfee
I'm using hdfc credit card. I got a message stating that an amount of 1399/- was debited from my credit card ending with 0493 without my permission on 17/10/2018
Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount.

Thanks and regards
Aswani akkim
Gs2022

Oct 20, 2018
Cancellation of one assist.
I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 17 oct 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it will happens again then i will cancel my credit card.
Kindly refund in my credit card account.

Regards gaurav shrivastava
Card *4229
Mob [protected]
Gs2022

Oct 20, 2018
Cancellation of one assist.
Dear sir, madam
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.00 from my credit card number ending with 4229, without my concern on date 17/10/2018 which shows mfee for one assist.
I am not interested about this service and don't want this membership any more, so cancel the membership and refund this debited amount of rs. 1399.00
If it happens again i will cancel my credit card.

Kindly refund my money.
Regards gaurav shrivastava
Card no *4229
Deduction on 17/10/2018
Mob no [protected]
Teerath gurwani

Oct 17, 2018
Cancellation of one assist
I'm using hdfc credit card. I got a message that an amount of 1899/- was debited from my credit card without my permission on 10 sep 2018.

Kindly cancel this plan and request you to refund the amount of rs 1899/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it will happens again then i will cancel my credit card.
Kindly refund in my credit card account.

Credit card *4379

Teerath gurwani
Mob [protected]
Rajeshnandan737383

Oct 17, 2018
Cancel one assist plan
Dear customer

Greetings from oneassist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vie service request no.
#27474889& the refund will get processed in 14 working days.

Should you require any further e, please reach us athat deducted the amount of 1899 from my credit card without my permission on with out intimation
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Dec 28, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Ravinder,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3751762. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

Dear sir

I request to my credit card direct deduction not inform to customer please help cancel my policy and refund my credit card payment.

MANOJ PARMAR
[protected]

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