[Resolved]  OneAssist Consumer Solutions — money debited without my permission & cancellation of membership

Address:Chittoor, Andhra Pradesh, 517583

I received sms from hdfc bank on[protected] that - 1899/-rs deducted from my credit card to one assist plan. Last year i requested you to cancel but you have said this plan will be cancelled in one year but now it was again renewed without any information and without my permission. I don't want your membership and send my money back.

Kindly deactivate and refund my money asap.

Name: burlagunta hemanth
Date of incident:25-11-17
Hdfc credit card ending:0714
Email : [protected]@gmail.com
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Dec 31, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Hemanth,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
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