[Resolved] OneAssist Consumer Solutions — not interested | |||||
One assist plan — cancellation & refund my amount Karthikeyan on feb26, 2018 Submit a complaint I received sms from axis bank rs-1899/- deducted from my deit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto-renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co. I want my money back. Please deactivate and refund my money asap Name: srikanth Axis debit card no. Xx5852 Email : [protected]@gmail.com Oneassist relationship number : 788936 Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 19, 2018 OneAssist Consumer Solutions Customer Care's response Dear Karthikeyan, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2996131 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist. | |||||
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