[Resolved] OneAssist Consumer Solutions — One assist cancellation

sudhakararun

from Mumbai, Maharashtra

Address:	600013
Website:	i have contact last november over by phone.

I'm using hdfc credit card. Without any intimation oneassist deducted the amount for privilege subscription for the period[protected]

As last year also i requested you to cancel but oneassist team have said that the plan will be cancelled in one year, but now i have reminder to oneassist don't repeat again and kindly deactivate my oneassist account.

Please deactivate asap.

Name: sudhakar. K. A
Relationship no : 587755
Hdfc credit card no. Xx4023
Mobile no: [protected]
Email : sudhakar. [protected]@gmail.com
Member ship id : [protected]

Product plan membership id purchase expiry date
Date
Walletassist privilege-individual [protected] 16-oct-16 15-oct-17

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Aug 19, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

OneAssist Consumer Solutions Customer Care's response Dear Sudhakaran,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request we have cancelled your plan vide service request No.2154995.

Please be assured, amount will not get deducted against renewal as your plan has been deactivated.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,

Deepika

Team OneAssist