[Resolved] OneAssist Consumer Solutions — One assist deactivate one assist plan | |||||
Hello there I received sms from icici bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 20.06hrs. 09-june-2017 Kotak credit card no. Xx1000 Oneassist relationship number : 2212817 Was this information helpful? | |||||
Jul 13, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear ChidAnanda, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No.2067016. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
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We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a48sc8) in the subject line of your email. Our official will assist you.
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ICICI Bank Customer Service Team