[Resolved] OneAssist Consumer Solutions — one assist membership fee | |||
Hello there I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Dont dare again to do this. Please deactivate and refund my money asap Name: md manjur alam Date of incident : 01/08/2017 Hdfc credit card no. Xx7756 Mobile no: [protected] Email : [protected]@gmail.com Details 02/08/2017 one assist mfee 1299.00 dr Was this information helpful? | |||
Sep 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 04, 2017 OneAssist Consumer Solutions Customer Care's response Dear Manjur, Greetings from OneAssist...! We deeply regret the inconvenience caused to you. As per your request, the plan has been cancelled vide Service Request number 2217137 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We deeply regret the inconvenience caused to you.
If you wish to cancel your membership, we are here to assist you. Requesting you to kindly share the customer ID or registered mobile number.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist