[Resolved]  OneAssist Consumer Solutions — oneassist - complaint - please deactivate - return my money *urgent

Address:Chennai, Tamil Nadu, 6000001

Oneassist consumer solutions — cancellation of one assist membership

1 review
Ra rachnabhatnagar on mar 12, 2018
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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899 on 24/07/2017 telling me that annual fee will be waived off every year but my card is a lifetime free card and i have never been charged any fees on it. Please cancel my membership and return the money through refund.

Name :- mohamed ibrahim s
Mobile no. :- [protected]
Credit card number ending :- 8329
Email address :[protected]@gmail.com
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Apr 21, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Mar 08, 2018
banu11naal1's response
How it mark as resoved
Verified Support
Mar 15, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Mohamed,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2983546 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
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Rs 1399 deduted from credit card as one assist memberfee. I dont want to be your member. Please deactivate your service and refund my money asap.
OneAssist Consumer Solutions Customer Care's response, Mar 15, 2018
Verified Support
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brij

Team OneAssist

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