[Resolved] OneAssist Consumer Solutions — oneassist plan cancelation and refund request

Sathishkumar29992

Address:

#11 M.R NAGAR , K.N.P COLONY POST, DHARAPURAM ROAD,, 641608

I received a text msg from hdfc bank that a sum of rs. 1399/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it nd refund my money. Please deactivate this one assist plan and refund my money asap.

Regards,
S. Sathishkumar
Ph:[protected]
Mail id :[protected]@gmail.com
Credit card number:463917xxxxxx8394

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Mar 20, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2020

OneAssist Consumer Solutions Customer Care's response Dear Sathish,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 12th February, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted .

Hope this resolves your issue.

Regards

Team OneAssist