[Resolved]  OneAssist Consumer Solutions Private Limited — 47 days over till i have not received mobile

Address:400 059
Website:www.oneassist.in

I have purchase MI redmi note 3 gold mobile with mi application along with mi protect 375 insurance plan..My mobile got damaged due to rain on 27th of july and i have given complaint to one assist insurance company..To take complaint and pick the mobile they done lot of drama later approve done on 4th of aug.but mobile picked on 24th of aug 2016.again drama till 5th of sep to process claim with insurance finally service center given estimated repair cost of rs-7743 odd
and ask for me to pay excess of re 338 and i have done payment on 7th sep 2016.due date given 27th sep then change to oct 11th oct 2016 now again changing to 20th of oct ..kindly help me to get my mobile repair done or replacement.
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May 17, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
OneAssist Consumer Solutions Customer Care's response
Dear kiran,
Greetings from OneAssist...!

We are unable to trace your membership with your email id, request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
Team OneAssist
Oct 18, 2016
Updated by kiran m g
Mobile number
[protected]
Dear one assist don't show ur smartness I know how your company cheating many customer like me... I have given enough details to access my details... After 3 months you collect phone from me now ur asking the details how fast nd accuracy you are great backend work...
Email- kiran.[protected]@gmail.com
[protected] - contact detail
Alternate number -[protected]
What else you required?
Oct 18, 2016
Updated by kiran m g
27th of sep I have given my register mobile number to access my details and get resolve earliest but u have not seen the reply properly and after 42 days later now asking for account to give solution.. How baldy Rock company one assist... Really it's third graded company... Even the company CEO and management not fit for attended job also..
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