[Resolved]  OneAssist Consumer Solutions Pvt. Ltd — mobile phone insurance company fraud

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.oneassist.in

This is lalit sharma my register mobile number:-[protected].
Email id:-digambar.[protected]@gmail.com
Service request number:-sr#2796495
Complaint date:-22 jan 2018

One assist mobile phone insurance company cheat me while i am purchase my phone insurance from one assist. They said the phone all parts is covering any they repair the phone from samsung authorised services centre to nearby me. Even i also visit with the one assist pickup boy to verify the phone drop to authorised services. Now they denied the whole process and they said phone going to one assist hub and after that they don’t know which centre phone is going. They follow totally wrong process to cheat the customer to replace customer phones original parts. The right process is when i need to replace the phone part i directly going to the samsung authorised service centre to nearby me and take a estimation from there send to one assist company but they follow totally wrong process to cheat the consumers.

Few days ago i have received a call from from one assist sales team ([protected]) for renewal and sales team person name mr. Dilip he also said that the same line the phone pickup from our location and drop to samsung authorised service centre any available in my nearby and even i am also visit with the pickup boy. I have all recording in my phone.