[Resolved]  OneAssist Consumer Solutions — refund money

Address:400059

Dear sir, madam
I recived a call from axis bank today they told me this is card protaction...without my permission they debit 1899 rs from my dibit card.and i call to axis bankbut they cannot help me. Ijust want to decativate this service and refound the money.othervise i can not no more axisbank costmer thankyou.
Your regards
Mukesh devi
Mob.[protected]
My card last 4 disit..5795
Emailid..[protected]@gmail.com
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Jan 26, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Dec 16, 2017
Jhema hema's response
Without my knowledge, they debited 1399 from my card.

Initiate the refund and cancel everything on my name and membership too.
Verified Support
Dec 26, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mukesh,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
Complaint comments 

Comments

Requested multiple times to deactivate mobile wallet Scheme and my membership

Tired of explaining the reasons to customer care persons

They are still not helpful and continuously calling and irritating by asking me to continue the scheme. Not even understanding my concern.

It is pending

Please close it asap

Jhema hema

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