[Resolved] OneAssist Consumer Solutions — request for stopping of one assist services

Rajraj Moc

from Delhi, Delhi

Address:	Mumbai City, Maharashtra
Website:	OneAssist Consumer Solutions

Oneassist has renewed my membership without getting my pre-consent.in the last week i have an envelop from oneassist with attached letter and one envelop from icici bank containing bill amounting rs.1750.88 towards oneassist. As you can check from your record i have not used the services of oneasist last year and is not suited to me.

I request your goodself to please cancel the renewal and refund and bill the icici bank amounting to rs.1750.88 directly at the earliest and intimate me at my e-mail [protected]@gmail.com and mobile.

Raj kumar
6-lf babar place, mandi house,
New delhi-110001 mob.[protected]
Relationship no.1480799

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Jan 6, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Rajraj Moc As no consent for renewal of product has been taken and it is not useful for me. Please cancel the Plan and make necessary payment to ICICI Bank directly and intimate me on my mobile

Verified Support

Dec 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Raj,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2623439 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.