[Resolved] OneAssist Consumer Solutions — stolen my amount | |
Hello there I received sms like A transaction of inr 1, 399.00 on 10-nov-17 on card xxxx8003 is made at oneassist. This transaction has been processed without the additional factor of authentication prescribed by rbi. Icici customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Dont dare again to do this. Please deactivate and refund my money asap Name: surendra pamujula Date of incident : 10/11/2017 Mobile no: [protected] Email : pamujula.[protected]@gmail.com Was this information helpful? | |
Dec 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Surendra, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2550174 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team