[Resolved] OneAssist Consumer Solutions — theft | |||||
Hello there I received sms from hdfc bank that rs 1399 - deducted from my credit card to one assist plan. Hdfc customer rang information.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 22 may 2018 Hdfc credit card no. Xx1399 One assist relationship number: 4462873 Was this information helpful? | |||||
Jun 27, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 25, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3195179 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 3209617 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Riddhi
Team OneAssist