[Resolved] OneAssist Consumer Solutions — Unauthorised money deduction | |
Hello there I received sms from hdfc bank on 10/05/2017 at 6.54 pm that rs-2499/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And i dont any care from anyone to protect mycard.. I want my money back. Dont dare again to do this. Its my hard earned money...! Please deactivate and refund my money asap Name: sooraj sukumaran Date of incident : 10/05/2017 Hdfc credit card no. Xx8863 Mobile no: [protected] Relationship no : 2053080. Email : sooraj. [protected]@gmail.com Was this information helpful? | |
Jul 13, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sooraj, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2067058. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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