[Resolved] OneAssist Consumer Solutions — unauthorized amount deduction

Ajaydfl

from Mumbai, Maharashtra

Address:

Sehore, Madhya Pradesh

Hello sir,
I received sms from hdfc bank date 18 july2019 that rs - 1399/- deducted from
My credit card to oneassist membership fee. Hdfc customer rang information.
I don't even know the company and thish kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the company. And i want my money back, don't dare again to do this.
Please deactivate and refund my money.

Name:- ajay kumar yadav
Date of incident:-18/07/2019
Hdfc credit card last 4no:-0502
Mobile no:-[protected]
Email:[protected]@gmail.com

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Aug 25, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2019

OneAssist Consumer Solutions Customer Care's response Dear Ajay,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan is already cancelled on 18th July, 2019. With regards to refund, we have arranged a call back for you.
Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist