[Resolved] OneAssist Consumer Solutions — unauthorized deduction of rs.1899 from my icici sb account | |
An amount of rs.1899 has been deducted on 6/12.2017 from my icici sb account without my permission which is highly regrettable. The above amount be refunded to my account immediately and confirmation to be sent to me to the above effect. Please cancel my one assist plan and refund my money. Gaurav rai Mobile no.[protected] Email address: [protected]@gmail.com Message from one assist: Sr[protected]: Dear customer, Greetings from icici bank. Your oneassist plan request has been completed. You will receive the welcome kit within 10 working days. Sincerely, Customer service team. Icici bank limited. Was this information helpful? | |
Jan 8, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Gaurav, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2636738 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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