[Resolved]  OneAssist Consumer Solutions — without my permission they debited my account

Hi,

Two years ago I received a call from one assist and we had a conversation. After few days I get to know that Rs. 1799/- gets deducted from my ICICI account. I have called them quite a few times to refund the amount and to cancel the plan. But they still haven't cancelled the plan and refunded the money back as promised.

One year ago they again deducted the money as a renewal plan of Rs. 1399/- . I again called them repeated times to refund my money back. Still waiting for my money.

I don't want the plan and it gets activated without my permission. It's a fraud company and mentally harassment for public.

Please refund my money back as soon as possible.

Plan No: 1271478

Name : Jeet Adhikari

email: [protected]@gmail.com

ICICI Bank Account:[protected]

Date of Incident:
1st time: 03/09/2016
2nd time: 04/09/2017
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Aug 25, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Jeet,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

We have forwarded your request to our relevant team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Jul 26, 2018
Updated by JeetAdhikari
Any update on this? Could you let me know when I'll receive the refund and when the cancellation will be done?
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