Onida — AC Servicing Issue | |||
I am glad to have such a pathetic product (Onida AC) along with a super pathetic service of Team. Since i bought my new AC May'15, i m facing problem since then. (GOD is teaching me a lesson why i bought Onida Product). I made then 40 - 45 calls regularly 4-5 days just to have free installation.(free installation with free Harassment). After he installed i found swing motor not working(Onida's another surprise). I approached dealer, he replied its new One, after some time, it will work properly or on 1st free service you make get it checked by technician. Now i registered my request with Onida Customer Care then they replied within 72 hrs technician will visit at my place. Technical Came, asked bill, takes a snap from his mobile & without saying anything with total spend of his precious time at my home( just 5 minutes), he went back. When i asked" bhiaya kahan ja rahe ho, he replies. i will not do this. some other guy will come for this. after that more than 1.5 months i am dialling here & there. but no service. Customer care apologizes, shared 1 number, that guy shared another landline no. ... so many numbers but no solution. Camplaint No- 1601A[protected]. Email Id- [protected]@gmail.com Was this information helpful? | |||
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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