Onida / Mirc Electronics — newly bought onida - not at all working | |||
I bought a brand new onida led tv model leo50fiab2, serial no leo50fiab2#17c04#001881, on 22.06.2017 at mysore mahavir distributor through their bill no.6140. From the date it was bought it is not performing as expected and i had to make three complaints through call centres, but no satisfactory solution is provided. 4th time, your person from customer care came for inspection and declared that there is a physical damage. I am astonished and taken aback as i have not lifted or moved from the place it was installed. How the set can stop working when i have not moved it. I have paid a huge amount from my savings and it is a irreparable loss to me unless it is replaced. The set has percolated manufacturing or some other defect at you end and thereafter it is installed with us without correcting the defect. Therefore, i request you to replace the said tv set with the new one with good working condition without loss of time. With regards Np lakshminaraya. Was this information helpful? | |||
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Bought a Onida TV through flipkart but its remote is not working and for the same i am not able to find any valid contact or email address. Both the email and contact numbers floating http://www.onida.com/contact-us and flipkart.com are invalid.
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093