Onida / Mirc Electronics — No support provided after sales i455 Mobile | |||||
My self avijit saha was decided to purchase a onida i455 mobile from homeshop18 on 14th aug-16. Product invoice is attached here for your reference product delivery date was 22nd aug-16 in the name of my father - mr. Dipak kumar saha. Since 3rd mar-17 said phone is not Working means after restart only onida is showing nothing else. I called to homeshop18 since then approx 82 times for onida mobile Service center. Homeshop18 provide more than 15 onida service centre those are not in work now a days. From onida customer care no response, they are saying this is not onida mobile customer care centre. Since last 3 months that mobile is not working like a dead phone and i am still searching solution under warranty. Onida is not provided any solution or any genuine service centre details. When i was visit in market mobile repair shop-as per them no mother board or software is available in market to repair onida i455 mobile.. Still homeshop18 is selling same product to customer. Why homeshop18 is selling if onida is not able to provide any support on their own product. This is really cheating to customer knowing no service centre or support is available from onida side.. As i have purchased this mobile from homeshop18, now homeshop18 is saying onida is liable to provide support as it is still under warranty period. Unfortunately i am not getting service centre details or able to contact onida official please refund money or replace new phone as still homeshop18 is selling same phone in their website. Please do the needful. Thanks Avijit saha [protected] Was this information helpful? | |||||
Onida / MIRC Electronics customer support has been notified about the posted complaint. May 23, 2017 gopalchukka's response since installation no servicing has been made every AC is under repaired not cooling.
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
1. Model No S183GDR
serial No 001677, 002442, 0025