| Address: | New Delhi, Delhi, 110018 |
Hello team,
This is issue regarding my onida ws65wlpt1lr lilliput semi automatic top loading washing machine. I purchased wm on 27 january 2017 after 7 month my washing machine is not working properly and i raised complain regarding the same on september 4, 2017, over call on your customer service after two weeks one o[censored]r executive visit our home and check the machine and told us wm conjustor is not working, need to change, today 19th september 2017 i again called your head office customer care number then one of your executive tell me, our number is not reachable as per engineer who visit at our home last week, and she (Head office executive) also don't know visit already done and problem also not updated their system. Here i have one question from you guys what kind of service you provide us. Even you are not capable to give correct information. What can we expect from. You guys.
It is saddest state of affairs that onida being such a big & reputed company does not resolved the problem of the customers. Company is loosing the reputation in the eyes of public.
I am very much dissatisfied with the service from onida. Now i am afraid of my wm. It is very strange to say that products like onida is not responding the complaint for 15 days what can be expected. This is my experience from bottom to top. Again i wish and expect to resolve the issue soon.
Regards.
Kanika sharma
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Request you to please arrange a technician to check and fix this issue, as I don't want any further problems with my TV.
Mandar Jadhav.
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