[Resolved] Onida / Mirc Electronics — service centre complaint (complaint number : 1811i[protected]
I had bought onida 43" smart led tv from flipkart (Invoice bill of which is attached; please check it) on 08/03/2018.
My tv had a problem with its main board and it stopped working within 8 months of purchase. So i called up the customer care for the repairs at onida vasai service centre on 13/11/2018 after which the person from that service centre came to my home and checked the tv and said that you guys will replace the main board in the tv and get it fixed in warranty. It has been 41 days since i had placed the complaint, still yet i have not got any solution for my tv and it still remains unrepaired. The technician had come to my house two times and tried replacing the main board 2 times but my tv still remains the same - non working condition and said that my complaint id forwarded and put for tv replacement. It has been 6 days after the commitment of replacement still there is no replacement and problem being not solved.
I request onida to please replace the full tv set against the non-working one as soon as possible and solve my problem.
Viral desai - mobile no.-[protected]
Complaint number : 1811i[protected]
Complaint marked as Resolved Dec 25, 2018
[Dec 24, 2018] Onida / MIRC Electronics customer support has been notified about the posted complaint.
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093