[Resolved] Onida / Mirc Electronics — service centre complaint (complaint number : 1811i[protected]

 
3 Reviews
Vasai, Maharashtra, India
 Dharmit shah91 on Dec 24, 2018
Hi,

I had bought onida 43" smart led tv from flipkart (Invoice bill of which is attached; please check it) on 08/03/2018.

My tv had a problem with its main board and it stopped working within 8 months of purchase. So i called up the customer care for the repairs at onida vasai service centre on 13/11/2018 after which the person from that service centre came to my home and checked the tv and said that you guys will replace the main board in the tv and get it fixed in warranty. It has been 41 days since i had placed the complaint, still yet i have not got any solution for my tv and it still remains unrepaired. The technician had come to my house two times and tried replacing the main board 2 times but my tv still remains the same - non working condition and said that my complaint id forwarded and put for tv replacement. It has been 6 days after the commitment of replacement still there is no replacement and problem being not solved.
I request onida to please replace the full tv set against the non-working one as soon as possible and solve my problem.

Viral desai - mobile no.-[protected]
Complaint number : 1811i[protected]

service centre complaint (complaint number : 1811i076380479)
Complaint marked as Resolved Dec 25, 2018

Complaint Status


[Dec 24, 2018] Onida / MIRC Electronics customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

There no anybody to resolve the complaint please donot buy any onida product just they r fooling i had purchase onida washing machine in 2017 but from day one its not working properly even for demo many times reminders were given please ------ dont buy this product lodged complaint on 06/12/18 but till today 17/12/18 its not resolved
Worst installation team, they don't know how to behave with customers. I purchased led tv 2 days back but still installation support team is not came. 3 to 4 times they called me and asking same thing tell me your address but still no one came. This issue i faced in bangalore. Useless people

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    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    Onida / Mirc Electronics - service centre complaint (complaint number : 1811i076380479)