Onida / Mirc Electronics — washing machine issue

Address:Idukki, Kerala, 401203

Dear Response team

Dear So called esteemed online shopping portal
Wanna share you my ridiculous experience with Flipkart & Onida, that on 4th of Feb 2019, I have bought one Onida washing machine from Flipkart for my home use & it started giving trouble from 16th Feb as the drain water was not coming out. I have lodged the complaint to both the customer care in Flipkart as well as in Onida. Onida has replaced the motor in 10 days because of which drain water was not coming out.
Then I started using it again, but the story remains the same, it started giving trouble aging from fourth day.
Again I have contacted both the customer care but no one is taking desired action.
Now it's almost 20 days since I am reciting the whole issue in front of these big companies but there is no positive response. They keep on asking me to talk to technical department or talk to customer care.
I am literally confused who will take the responsibility for the same
Now I want the replacement of this washing machine which I bought from Flipkart made by Onida, otherwise I will go to the consumer court to file the case against both the company by providing inferior quality product & for looting the common people.
I am attaching the bill & the washing machine image.

Sunny Gonsalves
[protected]
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
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Comments

I have onida blackbeauty microwave oven and due to our mistake the front glass has broken.. I want to replace the front glass.. Can u provide me and can u tell me the cost of same ...and also guide me from where I can replace the same
Services are very bad. From last 3-4 days the worker named manoj is befooling by saying that he is coming for ac service but he did not come. I have not seen such kind of bad service by any other company. I would not suggest anybody to buy onida ac.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information