Online Marketplace Store India [OMSI] / Online Medical Store India

Online Marketplace Store India [Omsi] / Online Medical Store India — refund for [order #2833089] (march 6, 2020)

Md Tahsin Qaisar

Address:

Adchini, Aurobindo Marg, New Delhi, Delhi, 110017

I have requested for cancellation of [order #2833089] (March 6, 2020) and cost of 670₹ + 250₹ (Urgent delivery) but not initiated refund process until today (March 20, 2020). As it was urgently required but i didn't get any confirmation email or msg about product delivery on that time, expect one that was about accepting order. Even i called many times tried to contact via whatsapp even each time my text was received but didn't get any response. Finally i purchased from offline store and requested cancellation. Through all of this i was almost on emergency spot.
So first if you are not able to control urgent delivery please don't play like this in pharmacy.
2nd i am a student so 1000₹ mean a lot for me and please initiate refund process as soon as possible.
And ensure me you aren't fraud.

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Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.

Mar 20, 2020

Updated by Md Tahsin Qaisar I want to add one more thing Prescription& ID were asked and I submitted, so on my side there was nothing to left.

Verified Support

Mar 28, 2020

Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response PFA and Rs.770 refunded amount via Paytm9210 on paytm no. [protected] with registered name Md Tahsin on 28.3.2020 for order no. 2833089

Mar 28, 2020

Updated by Md Tahsin Qaisar I got back 770₹ But paid money was 670+250 + tax(Paid Rs. 966.18 to Youngistan business solutions pvt ltd on Mar 6, 2020 14:42:36 with Ref: [protected]) .
They are not fraud but I can't take my complaint back because of inconvenience(on Omsi mailed me to take complaint back). Do you think a refund of 770 rs let me forget about how much I suffered at that time.
I honestly want to speak Don't Order anything from Omsi.