Online-Pancard.com — online pan card service

I applied for a pan card online through https://online-pancard.com/ - i filled the form on24th jul 2019 and got a mail from [protected]@online-pancard.com saying that you have successfully applied for pan application on https://online-pancard.com/

Your pan application order id is (Ci130719-sbb3488)
Client mobile number - [protected]

I paid inr 499 through razrpay and sent the application form through speed post (I have the acknowledge slip as well) - it shows it has been delivered. I have called them multiple times it is always switched off, mailed, texted - no response. The website is very deceiving it has a government logo for swach bharat making you think it is a government website. I have been fooled - please help me get to the culprit and get my money back.
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Aug 21, 2019
Updated by tonyaugkv
Attaching the screenshot of merchant details plus transactions provided by Atom

Aug 22, 2019
Updated by tonyaugkv
Further to the above they are asking for further details to provide your passport details to correct your name.
Post that they provide you an acknowledgement number: to track further details provided with the below link which will never work .

https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Aug 22, 2019
Updated by tonyaugkv
The USP of the website is they are using Government Logos and Texts like Swatch Bharath, NSDL, Please find the below image for more clarity

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