[Resolved]  Flipkart WS Retail — Order Cancelled without Information

Address:Ghaziabad, Uttar Pradesh

Dear Mr. Rajiv Kucchal,

Does you people always do the same with each and every customer as you have done with me. I booked a Samsung Music duos S6012 phone over flipkart with WS Retail with showed the costing as Rs 5299/-.

1. First of all wanted to know the valid reason for cancellation of Order.
2. If your company cannt provide the phone at the price shown and booked then why the hell you people book the phones or any other product.
3. this is a pure case of cheating by FLIPKART and WS RETAIL.
4. I am Ready to Wait for some more time for the phone, so you can deliver the same by 5th August 2013.
5. I dont think so that this letter will reach you at all.

6. Flipkart CEO has Questioned the Forbes India for their comment, but Mr. Sachin should see the things going on in his organization first of all, then poke his nose in others opininion.
7. Flipkart has written in mail, i can buy the same product with other vendors as well, but let me tell you Flipkart People/ Employees that for Loyalty you should provide the same product and at same cost booked earlier.

PLease i request Mr. Rajiv and Mr. Sachin to resolve the issue, and if you cannt provide the Product then its your wish to do so. but you will loose out the Customers.

Regards,
Mayank
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mayank,


I too experienced the same thing with the Flipkart.com. But the product is different. I'm really fed up with their services n customer care from past 1 month, so i'm already in a process of filing a case against them in the consumer court to pay the compensation for the inconvenience caused to me.

I think its waste of requesting them, the issued happened to me & you. Its better to file case from ur end also.

Regards,
Ajay

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