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I had purchased RPB Green Cotton Long Kurta Pajama set for my dad on Diwali but Snapdeal delivered wrong product i.e.Nehru Jacket.
My order number [protected]
I returned it through Bibha currier on 21st october. But I still have not received my refund. Daily I called to customer support executive, mailed, even to Mr. Rohit and Kunal but nobody take the action. I gave up now. I will never purchase anything from snapdeal onwards.
This is bloody hell company.
Arti Garg
My order number [protected]
I returned it through Bibha currier on 21st october. But I still have not received my refund. Daily I called to customer support executive, mailed, even to Mr. Rohit and Kunal but nobody take the action. I gave up now. I will never purchase anything from snapdeal onwards.
This is bloody hell company.
Arti Garg
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
AFTER A LOT OF STRUGGLE THEY AGAIN SHIPPED OUT MY PRODUCT ON (27TH JUNE ) ORDER NO.[protected]
BUT TILL DATE THE PRODUCT HAS NOT BEEN DELIVERED ITS BEEN ALMOST A MONTH .
IN THIS WHOLE PROCESS I HAD MADE THEM STD CALLS TO THERE CUSTOMER CARE FOR MORE THAN 35 TIMES AND HAD SEND MORE THAN 20 E MAILS. ( I HAVE A PROOF)
I HAD SPOKEN AND SENT MAILS TO:puneet.[protected]@jasperindia.com
,rakesh.[protected]@jasperindia.com,rishabh.[protected]@jasperindia.com,ramit.[p...⇄ dutta.( all supervisors)
I don`t even remember whom all i spoke too.
I had even sent mail to Mr kunal bahl. CEO of thee company, but no response.
I REGRET THE DAY I DECIDED TO BUY A PRODUCT FROM THERE WEBSITE. PATHETIC SERVICE .
snapdeal.com/jasperindia.com has ruined my hope to gift a present to my dad on his birthday,thee company has to pay for thee mental agony, distress,un -professionalism and thee pain they caused me and a shame from my family members to be a irresponsible son.
.THIS IS A CHEATING TO THE CUSTOMERS AND PLAYING WITH THERE MONEY, IF THE HOLD MONEY FROM ONE CUSTOMER FOR Rs, 5000 in a day then, if 1000 customers they would get 5000000, they get benefit of thee interest and also rolling on thee money for there business, saying that thee product is not available and many more excuse.
THEY ARE A SHAME TO THE E COMMERCE INDUSTRY.I WILL TAKE EVERY STEPS POSSIBLE TO SAVE LAKHS OF INDIANS WHO ARE FACING THE SAME PROBLEM FROM THE E COMMERCE INDUSTRY
I REGRET THE DAY I DECIDED TO BUY A PRODUCT FROM THERE WEBSITE.
Regards,
ABHIJIT.BHATTACHARJEE
BANGALORE
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