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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
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Snapdeal.com reviews & complaints page 2

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A
ankitcorr
from Mumbai, Maharashtra
Aug 2, 2019
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non receipt of refund on cancelled order

My order id is [protected], i had cancelled my order still money was debited from my account. The procuct was a pair of womens sandals. I have constantly been trying to get in touch with their customer support team but they refuse to help saying an update on the matter has been provided but no response has been recieved. I have been trying to tell them my original mode of payment has expired and money should be returned to a different account...
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Sujata Sakhare
from Darwha, Maharashtra
Jul 25, 2019
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fake titan watch

Address: 410206

After ordering a Titan2480KM01 Silver Analog Watch for Women order number [protected] I received the fake watch. After the discussion with customer service form snapdeal, they said you have to bring the brand denial letter from Titan. And Titan authorized store said that they are not allowed to give any such letter.
For comparison, I attached 2 images first is original and 2nd one fake.
If brand denial letter is real please...
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R
reshmab
from Idukki, Kerala
Mar 24, 2019
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snapdeal fake letter

Yesterday i received a letter from post which mentioned i have won 1 lakh in cash with a certificate and a scratch card.in the scratch card it was mentioned that i have won 10 lakhs in total 11 lakh rupees as an anniversary celebrations lucky draw.
Presently i am not using your online shopping site for last few years. I have noticed a similar complaints in this site so i am reporting it you to take actions. Already i am aware of these...
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N
Navin Shajan
Mar 14, 2019
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lucky draw winning postal card 11 lakhs

Address: SNAPDEAL PVT LTD, NALINI RANJAN AVENUE, BASANTALAL SAHA ROAD, NEW ALIPORE, KOLKATA, Kolkata, West Bengal, 700053

Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, insteas contact their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal....
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Address: Nalini Ranjan Avenue Basantalla Saha Road, new Alipore, Kolkata, Kolkata, West Bengal, 700053

Respected sir,
I am here to register a complaint against the company snapdeal and it's prize department. On 11th march 2019 i received a letter from snapdeal containing a scratch and win card along with a letter wherein the redemption rules were stated. Plus there was a certificate of achievement written in bold letters congratulating me for winning rs 1, 00, 000 cash prize.
So on the same day itself i made a call to the...
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A
adsinghdeep
from New Delhi, Delhi
Dec 19, 2018
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lucky draw fraud

Address: Ghaziabad, Uttar Pradesh, 201001

Hi Snapdeal,

I got a call from Nitin Kumar Singh and he is saying that he is calling from snapdeal and you are a lucky draw winner and you won a Tata Safari but you have to pay transport amount first which is 45k in two milestone (22500 and 22500). He also send me his Adhar card, Pan card etc. He also mention that your car will transported by Balaji Transport Jharkhand....
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R
Ranjith Aligeti
Oct 9, 2018
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selling fake fastrack watch

Address: 505529
Website: Snapdeal.com

Hi,

Snapdeal selling fastrack first copy watches by using fastrack brand. I bought fastrack watch in snapdeal by seeing its brand and warranty details.
But now it I came to know that it is first copy not original fastrack watch.
Please take my complaint into consider do let me know for further details,

Thanks & regards,
Ranjith...
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V
Vivil rajkumar
from Chennai, Tamil Nadu
Jul 11, 2018
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fraud calls regarding got car as lucky prize..

Website: Snapdeal

I ordered a perfume a week back...my order no:[protected]...i got a call yesterday from snapdeals offer department ph no[protected] saying that i won a suv(safari)...or i could get a prize amount of 12, 8000...they asked me to deposit Rs, 5200 as reg fee...they also sent me their account details
...
Manoj mahto a/c:[protected] sbin0014340
I found it suspicious and searched online and found that have been making fraud...
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B
Basit ahmad
from Bandipura, Jammu and Kashmir
Jul 6, 2018
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return refund

Address: 190003
Website: Snapdeal

I ordered moto e4 plus mobile from snapdeal but inside box there is wrong product I request replace/return on 4 July 2018 request registered but my return item is not pick up by snapdeal after 2 days and snapdeal customer care no. [protected] is no option to talk with customer care I send mail to snapdeal but no action snapdeal takes please help me for that I want my return item refund through bank account...
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Venugopal Sathyanarayanan
from Chennai, Tamil Nadu
May 31, 2018
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I want to update the address in my snapdeal order

Website: snapdeal.com

I placed an order today in snapdeal but missed to change the address that was saved from my previous order. I tried changing the address in the website but i am unable to change the address. Please help me in updating the address in my snap deal order [protected] ....
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K
k cube
from Ernakulam, Kerala
May 4, 2018
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fake lucky draw calls

Sir I have brought a book from snap deal.And today I got a call from snapdeal telling that I have won the lucky draw and reward is safari car worth 12, 000, 00 rs, I ve to pay 6500 in advance .I payed it and further I got a call to send further cash and I paid a total of 120000 . Is this a fraud lucky draw or wat .And you are supposed to keep our information safe. But someone is getting if.how can we trustly buy products unless your app is...
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M
manojchouhan1986
from Srinagar, Jammu and Kashmir
Mar 29, 2018
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empty parcel (vivo v5 perfect selfie)

Address: New Delhi, Delhi, 110051

My order no.[protected], my complaint dated 21.03.2018 but no response by snapdeal, 8 days completed but no action by snapdeal my empty parcel problem. I am waiting for mobile phone/my money. I have take some pics & video on open time parcel but i am not send [protected]@snapdeal.com please refunded my amount urgently otherwise i am taking other media options....
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Kishan Parekh
from Ahmedabad, Gujarat
Feb 27, 2018
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lucky draw winner

Address: Jamnagar, Gujarat

Snap deal company (Congratulation) you got 2nd prz (Tata indigo car) and amount price rs.6, 25, 000, registration service charges deposit on 8500/-only for details call us customers care: [protected]
Your a/c no. *3631 is debited for rs. 8500.00 on[protected]:00 and credited to a/c no. *1636 (Upi ref no[protected]. And call no:[protected]...
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F
frrustrated consumer
from Bengaluru, Karnataka
Feb 21, 2018
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refund amount not received

Address: 560048
Website: www.snapdeal.com

I placed order of 2 items.
Order ID [protected]
Items ordered were Curtains
As color of items delivered was different from what was shown in the photo while ordering, I requested return and returned both items.But i have received refund of only 1 item.I am not able to contact customer care executive of snapdeal as there is no option to speak to customer care.
Snapdeal has also closed my return request.I have already...
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ramesh curly
from Basi, Punjab
Jan 13, 2018
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asian shoes future - 01 gray running shoes size: 7 uk

Address: Ambala, Haryana, 133001
Website: Snapdeal.com

I was ordered for
Asian shoes futuer - 01 gray running shoes
Size: 7 uk order id: [protected] (1 item) details
Placed on 27 dec, 2017 but i got different item different size which have no use for me. I logde my complaint for replacement on 30/12/2017 response sucessfully. The detail of item i got is as:- asian wilto sports wear - size :- 8. If above item was not replaced i have compel to logde in consumer court....
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S
sch58
from Shimla, Himachal Pradesh
Apr 30, 2017
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Refund not processed

Address: New Delhi, Delhi
Website: snapdeal

I had ordered maroon v neck sweater from snapdeal on 3rd february 2017 which i returned afterwards and was expecting refund. They delayed the refund initially and it was intiated on 24 feb 2017. When after 15 days also i didnt receive any refund i called them many times for the same. They gave me transaction nos. Reference nos which the sbi absolutely denied and said they are of no use as the amount will directly reflect in my account. I...
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M
meamitmeena
from New Delhi, Delhi
Apr 2, 2017
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Changed product

Address: New Delhi, Delhi, 110029
Website: www.snapdeal.com

I ordered philips qht 4006/11 trimmer of 950rs.but when i received the product by dtdc courier service nd open it there is a nova nhc 3922 trimmer having price only 350rs while tracking product order showing message of cancellation
Order id-[protected]
Suborder id-[protected]
Seller add-shyam world
101-sairam complex, causway roadkatargam surat 395004...
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Rhea Mittal
from Jaito, Punjab
Dec 2, 2016
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Hair straightener

Address: Jaipur, Rajasthan, 302032
Website: Snapdeal.com

I order a straightner last Friday which I immediately cancelled. They told that refund of Rs. 899/- would appear in my bank statement in 4 business days but that didn't happen. I bought the product with my pocket money.Kindly provide my refund as soon as possible or else I would have to take some action against it. My order id is [protected] placed on 25.11.2016.
Thanks...
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Premavathy Sampath
from Chennai, Tamil Nadu
Oct 20, 2016
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Sony bravia tv

Address: 600082
Website: SNAPDEAL.COM

Sony bravia klv32 w 562 d (full hd led tv 80cms)
I had purchased the tv on 22/4/16; since i was not satisfied with the size of the tv, my tv was taken back for refund on 2/5/16

Even after six months, i am yet to get the refund nor my product was delivered
In spite of ringing up to the customer care almost daily for the past five months and even after sending three e-mails, the issue is still not resolved
I...
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Moonshine1234
from Mumbai, Maharashtra
Oct 15, 2016
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Non acceptance of substandard product within the return period

Address: Mumbai City, Maharashtra, 400053
Website: Snapdeal

I have purchased several products from snapdeal based on their easy return trust pay policy. However, after receiving the products, there are three products that I have received, which are not as described & I immediately requested for a refund & requested them to pick the products. These are normal household articles, which are returnable. However, snapdeal is not willing to these back. I am feeling cheated & am never purchasing anything...
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