Snapdeal.com Complaints & Reviews

I order wow skin skin science vitamin c face wash on 18 aug I got it and the product got expired so I raise return request and got a message that it will pickup in 2 to 3 days but I didn't get any call about pickup and then I see Snapdeal app I see pickup unsuccessful and I called customer but they didn't solve my problem then I rescheduled but there is no change then I call again but nothing is happen and then I see that your return request is closed but why I cancel it after 1 day of delivery

I got frustrated please resolve

Hello I cancel my order after 1 day of delivery but there is no pickup of product for refund and then now I cannot be able to cancel order because there is seen that return request closed why

First time snapdeal give me information about refund and refund properly in my bank account but second time snapdeal don't give me any information and my amount is give back in snapdeal credit. Because he knows that i don't purchase any other product and he grab my money through Snapdeal credit.I say to customer care agent more than ten time that i get my refund in my bank account because i don't want to buy any other product via your app so don't give back refund via snapdeal credit. So i want my refund back in bank account.

I got message from this number +27[protected] as I had applied for part time jobs, I was told of tasks to complete as I will be helping to generate sales so I joined and I got Rs 200 and was told to invest so I started doing level2 by investing 778rs they told you need to complete one more task so I started with level 3 and I completed 3 task investmrnt of2592. Before doing task 3i clearly asked if that would be the last task bcoz I will...

I took a data entry job request from snapdeal 3 months ago.they asked me for project payment initially which is 700 rupees and I paid it. I completed my work before time. And when demanded for payment they charged me again in the name of insurance and then for my bank related issues. And now the refund which I must receive is 45, 988.00 rs. The refund they Claimed that I will get is after 45 days from the date I signed the refund letter.Now...

This is Rajat Kalra, just bought a pair of shoes from snapdeal but Unfortunately I received wrong item totally. It's plain black in image on site but got printed designed on it. I want to return it. But none of your representatives are responsible. They are not responding properly to my query.
Kindly look into this. Do the needful.
Such a devastating experience.

You can see the difference between the two.

This is Rajat Kalra, just bought a pair of shoes from snapdeal but Unfortunately I received wrong item totally. It's plain black in image on site but got printed designed on it. I want to return it. But none of your representatives are responsible.They are not replying to me on texts, mails, calls. Shameful act by snapdeal. They are not responding properly to my query.
Kindly look into this. Do the needful.
Such a devastating experience.

You can see the difference between the two.

I ordered churpi (natural processed cheese) from snapdeal. The product is tasteless and I wanted to raise complaint but snapdeal is not allowing me to do so.

I have tried 'call me now' option many times but did not get any call back.
I tried chatting with the bot but they eventually ask you to press 'call me now' option and it was not happening.
i tried raising complaint but my complaint is not getting saved- it is showing 'invalid ticket no and email'

So, i had no other option but to post it here.
I didnt know Snapdeal had WORST customer service ever.
There was no way i could contact the agent.

I need refund for the product.
PLEASE RESPOND BACK.

Customer care are not responding for pickup and refund.

Snapdeal has been repeatedly denying me my basic fundamental right to return a product purchased from snapdeal by paying my hard earned money to snapdeal. They have delivered an old, expired, low quality unbranded product & when i requested them to return this particular old expired low quality unbranded product which i had received they have been blatantly rejecting my return requests since 11/6/2023. The product is = cotton handkerchiefs pack of 12 = 2 quantities, ie rs 249 + rs rs 249 = rs 498/-.
I requested snapdeal to arrange a return pick up for both these products but they outrightly rejected my return requests & denied to return these products & gave a bizarre illogical explanation for the same.
I have given snapdeal a lot of business & i have already paid them over rs 2000/- for all the purchased products which are in the " delivered " category & it does not include not returned products.
When snapdeal sells unbranded expired low quality products how will a customer keep those products? why should a customer sacrifice? will snapdeal team members sacrifice or compromise with such old, expired low quality unbranded products?
absolutely no.
Then why does snapdeal expect a customer to sacrifice/ compromise on their hardearned money?
absolutely unjust & unfair.
When i have paid for these products using my hard earned money then i should have the right to keep the product or return the product.
How can snapdeal snatch my right?
it is unjust & wrong to deny a customer his/ her basic right to return/ replace as it is the customer who has paid for the product with the customer's hardearned money not anybody else.
Therefore please ensure that i get justice.
I cannot keep an old expired low quality unbranded product by paying my hardearned money.
Therefore please ensure that snapdeal revokes their adamant illogical bizarre decision to deny me my basic fundamental right & please ensure that this particular old expired low quality unbranded product is picked, returned & refunded asap.
Expecting justice.
" justice for a helpless customer "
thanks.
Anjana menon.
20/6/2023.

I order a shirt from snapdeal on 24th may i got it by 29th may somehow i don’t like the fabric so i raise a return request and got a message that item will be pickedup by 30th may but on 30th may i didnt got any call from courier service and in evening i got a message that i am unreachable and incomplete address then i called snapdeal and they rescheduled on 31st may again same thing happen didnt get any call but in evening i got a message i am unreachable and incomplete address then i again call snapdeal they rescheduled for 1june and also updated my address again with secondary phone numbers but again didnt get any call and few hour later got a message i am unreachable and incomplete address then i call again they just rescheduled again for 2nd june but same thing happen then i called again and asked to connect to a senior executive they
arrange a call back from senior executive and got a call in next 10-15 min they told me that I rescheduled again for 3rd june and this time for sure item will be picked up
But again nothing happen
Worst experience from snapdeal

Courier service for pickup -xpressbees (AWB- [protected])
Order id- [protected]

Incomplete product

I order a shirt from snapdeal on 24th may and i got it by 29th may but somehow i didnt like the fabric so i placed my return request on 29th may and i got the message that pickup will be done on 30th may and on 30th may i didnt got any call from courier boy and after few hours i got a message from xpressbees that i am unreachable and incomplete address then i contact snapdeal they rescheduled my pickup order on 31th may but again i didnt got any call and got message that i am unreachable and incomplete address then i again called snapdeal they just rescheduled my pickup again but still i didnt got any call from xpressbees and got message that I am unreachable and incomplete address then i again called snapdeal they just rescheduled it again for 1st june and this time they updated my secondary phone number and location too but again same thing happen then i called again they just rescheduled again
Terrible experience from snapdeal as well xpressbees courier never going to use again

Orde id- [protected]
Complaint id[protected]provided by snapdeal customer support)
Courier service- xpressbees

Incomplete product received

Denver - Caliber & Imperial Nano Deodorant Spray for Men 50 gm ( Pack of 4 )-es product ki snap deal se order kiye the lekin delivery k baad apne ko box mai sirf 2 pcs the, same day complaint raise kiye lekin 7 days k baad v pick up nahi hue aur na hi refund aaye.

A lady from snapdeal messaged me regarding part time job...assigning me tasks and letting me pay money for the orders...and telling that i will get the principal money along with the interest overall i lost around 19500 to 20000 rs in this scam!

Dear Candidates,

We are providing home-based data entry jobs for all those who are willing to earn extra income. It is an offline job from “Snapdeal’s Retails Project” which usually requires you to work 3-4 hours in a day.

For the first time ever, we are providing Home-Based Data Entry jobs to all-job seekers all over India wide.

Project Overview:

The Company will provide a Scanned PDF file from the Project and you have to type all data in MS Excel Sheet manually.

ü Basic Knowledge in MS Office required for this job.

ü Own Laptop or PC is mandatory to do this work.

ü No Age Limit, 12 Pass and above can do this job.

ü Internet is not required because this is totally offline work. (Demo in attached file)

Total vacancy is 41. So, join fast as vacancy gets over.

Project & Salary Description: - We are providing two types of projects:

SNAPDEAL PROJECTS

PAY-OUT

APPLICATION FEE

SNAPDEAL PROJECT- A

Rs 32, 000.00/-

Rs 699.00/-(REFUNDABLE)

SNAPDEAL PROJECT- B

Rs 49, 500.00/-

Rs 999.00/-(REFUNDABLE)

Note: Application fee is refundable with first payment. For more information about the working projects, salary and company please find the attachment given below.

Interested Candidates have to choose any plan (‘A ‘or ‘B’) and then you have to reply to the same mail that says “I AM INTERESTED IN SNAPDEAL PROJECT ‘A’ or ‘B’ SEND ME THE JOINING PROCEDURE.”

Then we will send you a joining procedure with registration form & bank details for making payment of registration fee. Once you submit back within 25 minutes, we will send the work & Service level Agreement.

For joining procedure and any doubt please contact us through the below given contact details.

Thanks, and Regards

Sanjeev Kumar, HR Team Snapdeal

+[protected]

Online shopping in snapdeal app.

Purchased print cultr- light pink cotton regular fit men's kurta pyzama set on 10.05.23 vide sub order id [protected]

received on 17.05.23 with big size and dirty spots on pant

requsted for return on same day 17.05.23and xb executive came on 18.05.23 to pick up and rejected due to vary with photo.
For this i called to customer care and explained the matter.br...

I have ordered passio lady perfect boobs product but when it got delivered it was too small that I am unable to use it and it's non returnable And my money has been wasted. I am trying to connect with customer support but no one is responding
Name : Sam
Suborder I'd : [protected]

I ordered 2 t-shirts combo for my son and one men's t shirt