[Resolved] Sulekha Online Shop — refund related

balpandiat

from Adur, Kerala

Address:

Thrissur, Kerala

I made payment of Rs.6550/- through South Indian Bank online for a mobile phone from Sulekha online shop on 9th of December 2012. Since they failed to dispatch the material, I told them to cancel the order and refund the amount. Till today they have not refunded money even after repeated emails reminding them for refund.

Sulekha Deals Receipt

Dear Balakrishnan,

[Tick] Thank you, your order has been placed.

An email / SMS confirmation has been sent to you.

The product shipping information email will be sent once the product is couriered to you. You may also check online by signing in to your My Deals account.
Order Information
Order No : 263505
Order Date : Dec 9 2012
Order Payment : Rs.6,550/-
Payment Mode : Net Banking
Estimated Shipping Date : Dec 15 2012

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Sulekha.com reviews

View all 1688 Sulekha.com Reviews

Comments

abhijithpsukumaran

from Mumbai, Maharashtra

Cheated by Sulekha Deals - they are fraud!

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Balakrishnan,

We are extremely sorry that we had to cancel your order. We have cancelled the order and have issued full money refund on Jan 10th 2013 and as per your telephonic confirmation with our team member, you have received this refund amount back in your account.Our apologies once again for the inconvenience caused.

Regards,
Team Sulekha

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Abhijith,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon. Can you give us the email ID or order ID?

Regards,
Team Sulekha