[Resolved] OnlineClues — London looks slim fit denim jeans having low quality and different in color

Sanket Kondalkar

from Nichlaul, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 400032
Website:	OnlineClues

My name sanket kondalkar i have ordered london looks slim fit denim jeans rs.1099 on 17july 2016.
Now i received today on 29 july 2016 via gati courier. this is very low quality jeans and also different in color.
This jeans not match to which i saw on website. its totally different in color and very low quality. i try to call customer care lot of time call is busy and even not received call. pls give me my money back or return.

Order number: cin307174
Mobile no : [protected]
Email id : [protected]@yahoo. com

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Oct 13, 2016

Complaint marked as Resolved

Dear Sir, Please change status of marked as Resolved complaint because my complaint not resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending. Already they have taken above 1 month to resolve this issue.Even they not reply anything regarding to this issue. Onlineclues not return my product and also not get money back.Please help me to resolve my problem.

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2016

OnlineClues Customer Care's response Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.

Sep 09, 2016

Updated by Sanket Kondalkar This is to inform you that you have been taken 1 month to process my query.When my received product will return?? and when i will get back my money.You have taken lot of time and also not reply anything regarding to this problem.If you not confirm me as soon as possible about this problem now I will confirm to lodge complaint against onlineclues.com to Mumbai police.

Regards,
Sanket Kondalkar
Near Mantralaya, Mumbai.

Sep 09, 2016

Updated by Sanket Kondalkar Dear Sir,
Please change status of marked as Resolved complaint because my complaint not resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.
Already they have taken above 1 month to resolve this issue.Even they not reply anything regarding to this issue.
Onlineclues not return my product and also not get money back.Please help me to resolve my problem.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team